FAQ

How does ColdCove keep water cooler?
ColdCove’s insulated bottle helps keep water cooler for longer, helping pets enjoy fresher water outside without plugs or batteries.

How many parts does it have?
Just four: bottle, funnel, float, and base.

Is it easy to clean?
Yes. ColdCove comes apart easily, so cleaning is quick and simple.

Does it need electricity?
No. ColdCove works without cords, batteries, or a required filter.

Can ColdCove be used outdoors?
Absolutely. ColdCove was created specifically because we wanted a better way to help keep our dogs’ outdoor water cooler.

Is ColdCove only for dogs?
Dogs were our first focus, but ColdCove is designed to work for many pets and animals.

What sizes will ColdCove be available in?
ColdCove is planned in 32 oz, 64 oz, 1 gallon, and 2 gallon sizes, giving you options for different pets, spaces, and hydration needs.

Will there be more options later?
Yes. We’re launching with White, Black, and Dark Teal, with more colors, sizes, and accessories planned as Cool Critters grows.

Are accessories available for ColdCove?
Yes. We’re developing accessories that let you customize ColdCove for your pet and your space, including riser options and other additions.

Does Cool Critters give back?
Yes. Giving back is an important part of what we’re building. As Cool Critters grows, we plan to support shelters, rescues, working K9s, military animals, and the people who care for them.

Does Cool Critters offer customer support?
Absolutely. If you have a question about ColdCove, your order, setup, or anything else, reach out to us. We’re a small company and want to make sure you and your pet have a great experience.

What if I have a question that isn’t answered here?
Send us a message. We’re happy to help and we’d love to hear from you.